MEMBANGUN CITY BRANDING SPARKLING SURABAYA MELALUI LAYANAN BUS SURABAYA SHOPPING AND CULINARY TRACK (SSCT)
DOI:
https://doi.org/10.30649/aamama.v21i2.90Keywords:
Tourism, City Branding, Surabaya Bus of Shopping and Culinary Track (SSCT)Abstract
City phenomena branding be trend in developed countries and developed with tourism sector.The potency advancement region, tourism city being one and phenomena draw to improve the attraction the community and created city branding surabaya including a town.In 2006, Surabaya city government with Surabaya tourism promotion board (STPB) launched Surabaya Sparkling as city brand surabaya city.Surabaya and city government STPB at that time launched branding many activities involving Surabaya city people. The design of esearch used was research and development (RnD). Research and development were developing or completing its turn as the improve existing products and could be accounted for. Of these products may be either standard operating procedures in the development of a model three-sectors partnership in building city shareholders have blocked a branding “Sparkling Surabaya” through services bus Surabaya Shopping and Culinary Track (SSCT). The result showed that it can be seen that there are still several weaknesses of service from the bus SSCT, this one of the development partnership tri-sector, comprising the government private and public.Third this element should form open collaboration and mutual provide added value when the collaboration partnership was taken to the technical csr creation will produce a comprehensive and working in all the circles.
Downloads
References
Gibson, J, L, dkk. 1988. Organisasi dan Manajemen: Perilaku, Struktur, dan Proses (terjemahan), Jakarta: Erlangga
Gie, The. L. 1997. Ensiklopedia Administrasi. Jakarta: PT. Gunung.
Gustiawan, Willson. 2011 (30 Mei). City Branding untuk Bukittinggi. Tersedia di: http://www.harianhaluan.com/index.php?option=com_content&view=article&id=5228:city-branding-untuk-bukittinggi&catid=11:opini&Itemid=83. [14 April 2012]
Hardiyansyah. 2011. Kualitas Pelayanan Publik : Konsep, Dimensi, Indikator dan Implementasinya. Yogyakarta : Gava Media.
J.S. Badudu & Sutan Mohammad Zain. 2001. Kamus Umum Bahasa Indonesia. Jakarta: Pustaka Sinar Harapan.
Kartini, Dwi. 2009. Corporate Social Responsibility, Transformasi Konsep Sustainability Management dan Implementasi di Indonesia. Bandung: PT. Refika Aditama.
Keller, Kevin Lane. 2003. Strategic Brand Manajemen, Second Edition, Prentice Hall
Keputusan Menteri Pendayagunaan Aparatur Negara Nomor 63 Tahun 2003 tentang Pedoman Umum Penyelenggaraan Pelayanan Publik.
Komarrudin. 1994. Ensiklopedi Manajemen (Edisi Kedua). Jakarta: Bina Aksara.
Kotler, Philip., 2002, Marketing Management, Edisi kesebelas, Prentice Hall.
Mahmudi. 2007. Manajemen Kinerja Sektor Publik. Yogyakakarta: UPP STIM YKPN.
Moenir. 2000.Manajemen Pelayanan Umum Di Indonesia. Jakarta: Bumi Aksara.
Moilanen, Teemu & Rainisto. 2009. How to Brand Nations, Cities and Destinations, A Planning Book for Place Branding. USA: Palgrave Macmillan.
Moenir. 2014. Manajemen Pelayanan Umum di Indonesia. Jakarta: Bumi Aksara
Ndraha, Taliziduhu. 1997. Metodologi Ilmu Pemerintahan. Jakarta: Rineka Cipta.
Niswah, Fitrotun & Eva Hany Fanida. 2014. Three-Sector Partnership dalam Pembangunan Ekonomi. Riau: Proceeding Jurnal Fakultas Ekonomi dan Ilmu Sosial
Keputusan Menteri Pendayagunaan Aparatur Negara Nomor: 63/KEP/M.PAN/2003 Tentang Pedoman Penyelenggaraan Pelayanan Publik
Nurmandi, Achmad. 2010. Manajemen Pelayanan Publik. Yogyakarta: PT. Sinergi Visi Utama
Pasolong, Harbani. 2010.Teori Administrasi Publik. Bandung : Alfabeta.
Riduwan. 2010. Metode dan Teknik Menyusun Proposal Penelitian. Bandung: Alfabeta.
Ridwan, Juniarso. dan Sudrajat, Achmad Sodik. 2009. Hukum Administrasi
Sugiarsono, Joko. 2009 (6 Agustus). City branding Bukan Sekedar membuat Logo dan Slogan.Tersedia di: http://202.59.162.82/swamajalah/sajian/details.php?cid=1&id=9595 April 2012]
Setyawan, Henry. 2013. Kualitas Layanan Transportasi (Studi Kasus TransJakarta Busway Di Provinsi Daerah Khusus Ibu Kota Jakarta). (online) (http://lib.ui.ac.id/file?file=digital/20297693-T30060-Henri%20Setyawan.pdf di akses 04 Februari 2015)
Sinambela, LijanPoltak. 2006. Reformasi Pelayanan Publik:Teori, Kebijakan, dan Implementasi. Jakarta: PT. BumiAksara
Thoha, Miftah. 2001. Perilaku Organisasi, Konsep Dasar dan Aplikasinya. Raja Grafindo Persada, Jakarta.
Undang-Undang Nomor 25 Tahun 2009 tentang Pelayanan Publik
Website Pemerintah Kota Surabaya, www.surabaya.go.id.
Yananda, M. Rahmat & Salamah, Ummi. 2014. Branding Tempat: Membangun Kota, Kabupaten, dan Profinsi Berbasis Identitas. Jakarta: Makna Informasi














