TRIANA WULANDARI. OPTIMALISASI PROSEDUR OPERASIONAL BERDASARKANSERVICE OPERATION SESUAI SIKLUS INFORMATION TECHNOLOGY INFRASTRUCTURE LIBRARY V.3. Aplikasi Administrasi: Media Analisa Masalah Administrasi, [S. l.], v. 21, n. 2, p. 169–174, 2018. DOI: 10.30649/aamama.v21i2.96. Disponível em: https://jaa.hangtuah.ac.id/index.php/jurnal/article/view/96. Acesso em: 21 dec. 2025.