FIERDA NURANY INDRIANI; AMARA NASYA DAMAYANTI; FERRA AETIKA WULANDARI; FADILLAH NUZUL FURQONIA; AKHMAD SULTHON A.H.K. KUALITAS PELAYANAN PUBLIK PADA LAYANAN E-TILANG SURABAYA . Aplikasi Administrasi: Media Analisa Masalah Administrasi, [S. l.], v. 24, n. 1, p. 9–22, 2022. DOI: 10.30649/aamama.v24i1.51. Disponível em: https://jaa.hangtuah.ac.id/index.php/jurnal/article/view/51. Acesso em: 21 dec. 2025.